FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to your needs. We offer competitive rates based on the scope of the job. Any potential discounts or fees will be clearly communicated during the initial consultation, ensuring a fair and straightforward pricing structure. Our goal is to provide value for your investment and build lasting relationships with our clients
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves a personalized approach. We start with a detailed discussion to understand their specific needs and preferences. Following this, we provide a transparent quote and schedule that aligns with their convenience. During the service, our experienced team ensures open communication and attention to detail, aiming for complete customer satisfaction. After the job is done, we welcome feedback to continuously improve our services.
- What education and/or training do you have that relates to your work?
As a small family business, our expertise comes from hands-on experience and continuous learning. While we may not have formal education, our practical training and real-world experiences, coupled with insights from friends in the cleaning industry, contribute to our commitment to delivering quality services. We believe in the value of learning through doing and staying informed about the latest industry practices.