FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pure cleaning charges flat rate with a checklist to cater to all the averages customers needs. The cost of our services is determined by the specific needs of each house, as every property is unique and has distinct needs, and the time spent in a same-size house can differ significantly based on varying necessities and conditions.
- What is your typical process for working with a new customer?
After stablished communication and understanding of the basics, we will provide you with an estimate to give you an idea of the costs involved. If approved , we will coordinate a walkthrough meeting to to gather more information and details about your needs and present a definitive quote for the service. If final quote is ok. we set up a day and time for the cleaning service.
- What education and/or training do you have that relates to your work?
The experience of having worked in this industry for more than 20 years, and the industry of water and fire restoration, with a certification of IICRC. and also certification for carpet cleaning.