FAQs
- What is your typical process for working with a new customer?
The process begins when a new customer reaches out to S&L Locksmith, either through a phone call, email, or by visiting our website. During this initial contact, our friendly customer service representatives will gather basic information about the customer's locksmith needs, such as the type of service required (e.g., residential, commercial, automotive), the location, and any specific details about the issue.
- What education and/or training do you have that relates to your work?
our team of locksmith technicians undergoes comprehensive training and certification programs to ensure they are well-equipped to handle a wide range of locksmith-related tasks. They receive education and training in lock and key systems, security technologies, and industry best practices. This commitment to ongoing education and professional development allows us to provide top-quality locksmith services to our customers.
- How did you get started doing this type of work?
S&L Locksmith began its journey in the locksmith industry through a passion for security and a commitment to helping people. Our founders recognized the importance of locksmith services in safeguarding homes, businesses, and vehicles, and they decided to establish the company to provide reliable and professional locksmith solutions to the community. This dedication to security and customer service continues to drive our work today.