FAQs
- What is your typical process for working with a new customer?
When working with a new customer, I start by conducting an initial consultation to understand their specific needs and preferences. I gather details about the event or service required, including dates, times, locations, and the number of passengers. After that, I provide a detailed quote and discuss options. Once everything is confirmed, I finalize the logistics and maintain open communication leading up to the service date.
- What education and/or training do you have that relates to your work?
I have a degree in Business Management, which has provided me with a solid foundation in operations and customer service. Additionally, I completed training in logistics management and attended workshops on customer relations and safety protocols in transportation.
- How did you get started doing this type of work?
got started in the transportation industry by working as a chauffeur during college. I quickly realized my passion for providing excellent service and ensuring clients had a comfortable travel experience. This led me to explore opportunities in managing transportation services, where I could combine my organizational skills with my commitment to customer satisfaction.