FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the amount of space the junk takes up in my trailer and the time it takes to complete the job. I offer fair, upfront pricing with no hidden fees. If there’s any special situation, such as needing extra time or labor, I will let the customer know in advance. I occasionally offer discounts for repeat customers or larger projects, so feel free to ask about any deals that might apply to your project.
- What is your typical process for working with a new customer?
When working with a new customer, I first ensure clear communication to understand the scope of the project. I then provide a transparent estimate based on the amount of junk or the specifics of the task. Once the customer agrees, we schedule a convenient time for the job. I strive to make the process as smooth as possible, from start to finish, and always ensure the area is left clean and tidy after the job is completed.
- What education and/or training do you have that relates to your work?
Although my background isn’t in a formal field related to junk removal, I’ve gained extensive hands-on experience through working in construction, tile, and home improvement. These experiences taught me how to handle various materials, tools, and job sites, while also helping me develop problem-solving skills and an understanding of what’s required for efficiency and quality. Additionally, working at my uncle’s restaurant gave me valuable insights into customer service, time management, and the importance of hard work. All of these experiences combined have been instrumental in helping me succeed in the junk removal business.