If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I got into this kind of work because of my own problems and frustrations I had encountered with both PC and Mac computers. It started with helping fellow college students with their computer problems ranging from hardware failures to software glitches and severe viral infestations.
16 years ago I founded Dirt Cheap Computers primarily as a refurbisher, but as the market has changed, we continue today as one of the highest rated and cost-effective consultation, repair, setup and sales options in the SF North Bay!
We take care of many small businesses as well as home users.
We assisted Habitat for Humanity with networking (in their Santa Rosa REstore) and rewired the second floor of the (former) US BANK in Old Courthouse Square.
Over the years we have assisted countless home users as well.
As a contractor, I have provided warranty repairs for Dell and HP computers and POS systems. Also setups and scheduled maintenance in retailers and corporate offices of USPS, Amazon, Wells Fargo, Bank of America and Twitch.
In short, Dirt Cheap Computers is your experienced, timely and affordable computer solution.
Overview
Current Top Pro
Hired 213 times
35 similar jobs done near you
Background checked
2 employees
16 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2017
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
89 reviews
5
93%
4
6%
3
0%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
JAMIE H.
Jul 5, 2026
•
Hired on Thumbtack
My computer has some built in flaws that make it more difficult to work with. Will was able to complete the work using some obscure workarounds. He really knows his stuff!
Details: PC • Desktop • Slow computer performance • At the pro’s location • My home, venue, etc.
Computer Repair
Erin H.
Aug 2, 2026
•
Hired on Thumbtack
Ahhhhmazing. Like hes really here to actually help you, vs. making money. Inwas literally just looking for estimates bc i wasnt paid until the following week and if I tell uou, he showed up, fixed my main computer (it needed a deep clean) asked about my other laptops (ive got like 3 that need some sort of attention) never went up on his original price and still allowed me to pay him when i was paid. Oh did i mention he took one with him brought her back all nice and things and he atill has one. If you want quality work from a person that actually cares about the customer this is who you need. Hes incredibly knowledgeable, quick turn around and all around down to earth. Totally recommend and actually happy i have found a computer man for all my issues moving forward! Thank you will
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Richard M.
4 weeks ago
•
Hired on Thumbtack
Will did great job for us with our computers, printer, etc. Will came out on a Sunday morning to check our devices for incursions, etc. Will is very knowledgeable and professional. Answered our questions and explained what's what and who's who in the digital world.
Thank you so much Will and I'd recommend Will's services anytime anywhere anyplace.
Thanks again, Richard.
Details: Computer • 1 device • At the pro’s location • My home, venue, etc.
Virus Removal Services
Gretchen M.
Jun 3, 2026
•
Hired on Thumbtack
I am very pleased with the work done for me on the old HP laptop computer that was given to me, never had a laptop before and it’s actually working now. Thanks!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
June G.
Jul 25, 2026
•
Hired on Thumbtack
very happy I chose William Brown from DirtCheapComputers to get my laptop up and working. I am technically inempt and was so happy to have William take care of what I had no clue about.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
Credentials
Background Check
William Brown
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Generally speaking, we are the lowest cost skilled tech service locally available. Quotes typically are issued on a flat-fee basis for an estimated time interval. Repair time beyond that quote is at a further reduced rate.
What is your typical process for working with a new customer?
Listening to clients' needs, monitoring their expectations and explaining the process or methodology in plain terms are essential to providing comprehensive customer service.
If data rescue or recovery is part of the task at-hand, we warn clients against fix-all cures and Do-It-Yourself attempts, which usually result in data loss or destruction. A computer trying to repair itself usually results in data being over-written irrecoverably. Be careful!
What education and/or training do you have that relates to your work?
I have a background that includes extensive customer service, parts procurement and computer work at local start-ups. I am largely self-taught but have formal education in computers in college and worked repairing computers at non-profits. I have been building and repairing computers for 20+ years.
