FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the specific needs of each project, with free in-home evaluations and transparent quotes. We offer financing and partner with programs like Earthquake Brace + Bolt for savings on seismic retrofits.
- What is your typical process for working with a new customer?
Our process begins with a comprehensive inspection of your property by one of our expert Design Specialists. We’ll discuss your concerns, assess the problem areas, and provide a detailed explanation of what’s happening and why. Afterward, we’ll present a tailored solution with a clear estimate. Once you decide to move forward, our experienced crews handle everything—from preparation to cleanup—ensuring your project is completed efficiently and to the highest standards.
- What education and/or training do you have that relates to your work?
Our team is backed by decades of experience and continuous training. Each of our specialists and crews undergo rigorous training programs through the Supportworks network, ensuring we stay ahead with the latest industry standards and innovations. We’re also certified Earthquake Brace + Bolt providers and have specialized training in concrete repair, foundation stabilization, and crawl space encapsulation.