FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At SCS, we offer competitive and transparent pricing for our solar panel cleaning services. Our rates are based on the size and number of panels, as well as the complexity of the job. We provide upfront quotes with no hidden fees, ensuring our customers get the best value for their investment. Additionally, regular cleaning can help maximize energy efficiency, saving you money in the long run by boosting the performance of your solar system.
- What is your typical process for working with a new customer?
When working with a new customer, we start by offering a free consultation to assess your solar panels' needs. We’ll schedule a convenient time for the cleaning, ensuring minimal disruption to your day. On the day of the service, our trained team will arrive on time, fully equipped, and ready to safely and effectively clean your panels. After the job, we conduct a thorough inspection to ensure everything is in top condition. We’ll also provide tips on how to maintain your solar panels for optimal performance. Throughout the process, we prioritize clear communication and customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team at SCS is highly trained in both solar panel cleaning and safety procedures. Each technician undergoes specialized training in solar panel care, cleaning techniques, and proper use of equipment to avoid damage. We also stay updated on industry best practices and safety standards to ensure every job is done efficiently and safely. Additionally, our team is trained in working at heights and handling delicate equipment, ensuring your solar panels are treated with the utmost care.