5th Generation Plumbing

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Heater problems

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Responds in about 4 hours

Introduction

Whether you need a simple faucet installed or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your plumbing needs. We continually strive to exceed expectations by ensuring that you receive the very best service. "A Family Trade Since 1856" and it shows.

Overview

Hired 9 times

Serves Orangevale, CA

Background checked

License verified

2 employees

7 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

38 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

16 reviews

5

94%

4

0%

3

0%

2

0%

1

6%

Read reviews that mention:

Lisa D.

May 22, 2023

·

Hired on Thumbtack

I had an outdoor hose pipe leak that was somewhat complicated. Sid came out and gave his assessment. He explained exactly what the repair would entail which was very complex. I was happy to know exactly l what to expect and he gave me a reasonable estimate. He also recommended a product which I tried and worked great. Sid knows his stuff! Highly recommended!

Details: Other pipe installation needs • Other plumbing installation or replacement • Municipal water (most common) • House

5th Generation Plumbing's reply

Thank you, Lisa! I’m so glad my suggestion worked out for you. Happy to help!

Plumbing Pipe Installation or Replacement

Samir S.

Mar 1, 2023

·

Hired on Thumbtack

Contacted 5th Generation Plumbing late on a Friday night when my 8-year-old water heater was backfiring. They replied that night and said they could come diagnose the issue the next morning. I appreciated that they were willing to diagnose the issue (for free) instead of suggesting an outright replacement (like another company did). This saved me money and gained my trust. Doing some research before Sid came to the house, I found that the water heater was part of a recall for a broken part (which was the likely issue). I had the manufacturer send me the part which would arrive in a couple days. Sid said he could do the install the day after the part arrived, but 5 minutes later, to my surprise, he called back saying he would be able to squeeze me in a day early. I was very impressed that he took the time to call back when he could have said nothing. Shows me great communication and customer service are important to this company. When I made my initial contact for service, Christie was promptly replying to my questions. Super impressed considering this was late at night. When I needed a detailed invoice for the work, Christie sent it over right away and asked if every bit of info that I needed on the invoice looked ok (and to let her know if it needed more detail). The pricing was also very fair for the work that was done, and Sid corrected some incorrect work that was done by a previous plumber. The two most important things to me are communication and trust, which I experienced both here. I would not hesitate to call 5th Generation Plumbing in the future.

Details: Repair • Unusual noises from inside heater • Gas tank • Other brand • Garage • House

5th Generation Plumbing's reply

Samir, thank you for taking the time to leave such a detailed review! We work hard to leave every customer feeling satisfied and impressed with our service, so it especially feels good to see it appreciated. We look forward to servicing you again in the future. Thanks again.

Water Heater Repair or Maintenance

Santiago T.

Aug 12, 2023

I called 5th Generation Plumbing in the morning and the job was completed the same day. Sid arrived on time, was friendly, and considerate of my concerns and preferences. He diagnosed the problem and provided alternatives to remedy the problem. I needed the bathtub plumbing hardware replaced which included the hot and cold water stems, cross handles, bell flange, nipples and spout. Sid found the exact match for the stems I needed and the bell flanges that was perfect for what I wanted. His work was thorough and completed to both our satisfaction. Sid also told me to look out for any possible leaks before he left and assured me the work would be fixed if any problems came up. I appreciate and thank Sid for the work he did. Thanks!

Nate M.

Feb 23, 2023

·

Hired on Thumbtack

5th Generation is great! Jerry, the plumbing technician who did the job was punctual, extremely professional, knowledgeable and polite. Work was performed with precision and the leak is fixed! Price was also very reasonable, great value. Jerry took the extra care to use a heat shield and had all the tools and supplies needed to do the job the best possible way. Will be recommending 5th Generation to friends and family!

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House

5th Generation Plumbing's reply

Thank you, Nate, for your honest review! We work hard to offer the best plumbing services around, so it makes us smile when our hard work gets recognized :) We appreciate you.

Plumbing Pipe Repair

Kim J.

Feb 9, 2023

I've had 5th Generation Plumbing come out to replace my water heater and repair a leak in the pipe under the bathroom vanity. Both times, their work was completed timely for the price quoted. I've had no issues with their work after the fact. Sidney and his crew were professional and courteous. They cleaned up afterward so you'd never even know they were there...except I had hot water again and no leak under the sink!

5th Generation Plumbing's reply

Hi Kim, Thank you so much for your great review! We work hard to offer the best plumbing service in town. So, we're happy to have loyal customers like you! - 5th Generation Plumbing

Credentials

License

License Type: C36 – Plumbing Contractor (CA)

License verified on 8/10/2023

Background Check

Sidney Fehn Iv

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate prices for all services. That way you have peace of mind knowing the cost before we start the work.
What is your typical process for working with a new customer?
I like to spend a little extra time to figure out each customer’s style and budget and expectations.
How did you get started doing this type of work?
A family trade since 1856.