FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When considering our pricing for carpet cleaning and upholstery services, here are a few key points customers should keep in mind: 1. Transparent Pricing: We believe in clear and upfront pricing. Our rates are based on the size of the area to be cleaned, the type of service required, and the specific conditions of the carpet or upholstery. We provide detailed estimates before any work is done, so there are no surprises. 2. Customized Quotes: Since every job is unique, we offer customized quotes tailored to your specific needs. Factors such as the level of soiling, the type of fabric, and any special treatment requirements will be considered in our pricing. 3. No Hidden Fees: We stand by our commitment to honesty and transparency. There are no hidden fees or unexpected charges. Any potential additional costs, such as for deep stain removal or specialized treatments, will be discussed and agreed upon before we start the work. 4. Discounts and Special Offers: We value our customers and often run promotions or offer discounts for first-time clients, repeat customers, or for multiple services booked at the same time. Be sure to ask about any current specials when you contact us. 5. Satisfaction Guarantee: Our pricing reflects our commitment to quality and customer satisfaction. We strive to provide exceptional service and results that meet or exceed your expectations. By understanding our pricing structure and what it includes, customers can feel confident in the value they are receiving from our carpet cleaning and upholstery services.
- What is your typical process for working with a new customer?
1) аrrangement for checkout 2) assessment of the condition of the furniture 3) cleaning 4) quality control 5) feedback
- What education and/or training do you have that relates to your work?
Specialized courses for team Regular training team