FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At T7 Services, we believe in straightforward and transparent pricing. We operate on a flat-rate pricing model, ensuring no surprises or hidden fees. You'll know the cost upfront, regardless of the time it takes to complete the job. We also occasionally offer discounts for repeat customers, referrals, and senior citizens. Contact us to learn more about current offers!
- What is your typical process for working with a new customer?
At T7 Services, we pride ourselves on delivering exceptional service with a clear and straightforward process: Initial Contact: We'll discuss your needs over the phone or via email to understand the issue or project. On-Site Assessment: If needed, we conduct an on-site evaluation to ensure we have all the details for a precise plan. Transparent Quote: You'll receive a clear, flat-rate quote with no hidden fees, so you know exactly what to expect. Scheduling: We coordinate a timeline that fits your schedule to start the work promptly. Execution: Our skilled professionals complete the job efficiently, with attention to detail and quality craftsmanship. Follow-Up and Satisfaction: We check in to ensure you're completely satisfied and address any final questions. Whether it's a small repair or a major project, we aim to make the process smooth and stress-free for you.
- What education and/or training do you have that relates to your work?
With over 25 years of hands-on experience, I am a licensed Master Plumber and General Engineer. I’ve undergone extensive training in plumbing systems, construction management, and engineering principles to ensure I deliver top-quality work on every project. My certifications and continual education keep me up-to-date with the latest industry standards, codes, and technologies. This combination of technical expertise and practical experience means you can trust T7 Services to handle everything from routine repairs to complex installations with precision and care.