Crystal Oak Builders
Crystal Oak Builders

Crystal Oak Builders

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Introduction
WOMEN OWNED AND OPERATED🫶 SERVING MARIN AND PLACER COUNTIES (We have offices in Roseville and Novato) Hi There! My name is Heidi Grace Charles. Thank you for looking at our Thumbtack site…(we are new to this Platform) I am the General Contractor/ Owner of Crystal Oak Builders. I have been in business in the Bay Area since 1997. We pride ourselves and taking excellent care of our clients from beginning to completion. We are a Design/Build Company. Meaning that we help you with all of the design, material selection, ordering and complete Construction. Everything is done in House. I would be delighted to meet with you in person to discuss your wish List… take a look at your project and then put together a comprehensive proposal. Please feel free to reach out… And happy autumn to you! We are Very grateful for all of Customers!! Please Note: We offer Discounts to Seniors , as well as seasonal Promotions😊
Overview

Serves Novato, CA

Background checked

License verified

22 employees

7 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Check.

Featured Projects

9 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

5.0

1 review

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pro avatar
Jill O.
Oct 16, 2024
Heidi and her team are terrific and they are the complete package. Design, planning, materials, demo, construction, they did it all with grace, punctuality, and great listening skills. Our kitchen remodel was faithful to the timeline, and it lasted about a month from demo to finish. And we worked at home throughout the remodel. We are very, very happy with our remodeled kitchen. We highly recommend Crystal Oak Builders.
Crystal Oak Builders's reply
Wow.. Thank you Jill .. we so much appreciate your kind words… And that you are loving your project. We are grateful to have wonderful clients like you ..thank you so much for your business and happy holidays.🤗
Credentials
License

License Type: B - General Building Contractor (CA)

License verified on 10/11/2024

Background Check

Heidi Charles

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We are competitively priced. New to thumbtack. Our clients tell me that we are 10 to 15% less than our competition. It is my commitment to work with each of our clients and make sure that we are fitting projects within their budget.

  • What is your typical process for working with a new customer?

    After discussing the project with you by phone. I set up an appointment to meet you at your home. Going through all of the details of your wish list. After which time, I put together a comprehensive proposal. If we make a decision that we would like to work together. We will begin working on Design, materials selection, and ordering materials. As well as selecting a calendar date to start Construction. In addition, we work with an engineer and drafts person For the permitting process, should permits be required. We are a Design/Build Company. Which means that we do everything in house. We try to take the stress off of our clients plate, as much as possible. I have been in business since 1997… It is my passion to take care of our clients and see your dream project come to fruition. Thank you for taking the time to look at our site… I hope to meet you in the near future.🤗

  • What education and/or training do you have that relates to your work?

    I started my first company, known as “Terra Outdoor” Today..In Mill Valley.. in 1997… I designed and built outdoor teak furniture. My husband was a general contractor… And I worked by his side for many years. When I sold the company in 2004. I started a Play structure company known as “Marin backyard”. I designed and built elaborate play houses and play structures. When I sold that business in 2009. I started my own construction business for seniors and people who had disabilities. That business did well and morphed into a larger luxury home remodeling company. I find that as long as I am passionate about what I do and help the general public with a big heart… I take this work very personally, and each of my clients are very very important to me. Our team is outstanding and have really earned the five stars that they get each time we work. I’m incredibly proud of their work ethic.