GMS Lazerworks

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Introduction

We have been servicing and repairing Office Equipment for 30 years. We service and repair most makes and models of Printers, Scanners, Copiers, Fax machines and more. WE CAN SERVICE ALL MACHINES, ACCEPT INKJETS AT YOUR LOCATION. We are fortunate enough to have some of the same technicians for an average of 30 years. We take pride in our work, and strive to get it right the first time. PLEASE NOTE : ALL INKJET PRINTERS MUST BE DROPPED OFF AT OUR 94 GALLI ADDRESS IN NOVATO, WHERE WE CAN ASSIST YOU IN BRINGING THE PRINTER IN. PLEASE CALL AHEAD TO MAKE SURE WE CAN ASSIST. WE FOLLOW ALL THE CALIFORNIA AND COUNTY GUIDE LINES FOR COVID 19. *** PLEASE STAY SAFE.

Overview

Hired 18 times

Background checked

4 employees

35 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook, Twitter

Featured Projects

19 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

13 reviews

5

100%

4

0%

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Read reviews that mention:

George B.

Jul 28, 2020

·

Hired on Thumbtack

Excellent service. They diagnosed my printer's problem and fixed it overnight, ready to go the next day. The charge for service was reasonable and I paid it without question.

Details: Desktop printer • Canon

GMS Lazerworks's reply

Thank you George for this nice review, it was our pleasure to serve you .

Printer and Copier Repair

Tiffany S.

Mar 3, 2019

·

Hired on Thumbtack

Not only did they respond to my request right away, they already had a technician scheduled in my area in a few days and fit us in. The technician was very personable and worked until the problem was solved. It was a really tricky paper jam. The final price did end up being a bit higher than quoted. I found giving detailed info in my initial request helped the process along.

Details: Desktop printer • HP

Printer and Copier Repair

Tracy W.

May 2, 2018

·

Hired on Thumbtack

Diagnosed the problem over the phone - showed up same day as quote and fixed the problem! Now THAT's how you get new customers!

Details: Commercial copier

GMS Lazerworks's reply

Thank you very much Tracy, I will call you soon for the final install.

Printer and Copier Repair

Juan M.

Sep 8, 2016

·

Hired on Thumbtack

My wife & I had a very nice impression of not only communicating with George via email, but also meeting him personally and we feel confident he will provide the service we've requested. Juan & Dolores Moreira 8 Mount Susitna Ct. San Rafael, CA 94903-1117

Printer Repair

Anthony C.

Nov 5, 2016

·

Hired on Thumbtack

replaced fuse in my printer at no cost and reset my program to the origional configuration which got my lazer printer and scanner operating like new.

Printer Repair

Credentials

Background Check

George Simmons

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge a diagnostic fee of $ 65.00-$ 95.00 depending on machine. This fee is waived if any work is performed. You will always get an estimate of repair before any work is completed.
What is your typical process for working with a new customer?
We will have the customer on COD the first time and then put on a net payment thereafter.
What education and/or training do you have that relates to your work?
Certified Printer Repair Facility Since 1989.