FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and designed with flexibility in mind. Here’s what you should know: -Transparent Rates: All fees are clearly outlined upfront, with no hidden charges. -Discounts: We offer discounts for multiple pets and extended stays. -No Surprise Fees: Additional services, such as grooming or special accommodations, are optional and quoted in advance. We’re happy to discuss customized packages to suit your needs and provide an estimate during the meet-and-greet.
- What is your typical process for working with a new customer?
At T&F Daycare, we’re excited to welcome new clients! The process starts with a meet-and-greet, where we get to know you and your dog while discussing their needs and personality. We’ll also handle some quick paperwork through email to make everything seamless. This step helps us ensure our services are the perfect match for your furry friend!
- What types of customers have you worked with?
At T&F Daycare, I’ve worked with a diverse range of customers and their furry companions. This includes: -First-time pet owners looking for guidance and reliable care. -Busy professionals who need trustworthy daycare or boarding services. -Families with multiple pets requiring personalized attention. -Senior dogs needing extra care and comfort. -Energetic pups who thrive on playtime and socialization. Every customer and dog is unique, and I pride myself on adapting to meet their individual needs.