FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that getting electrical work done can feel daunting. That's why we offer free, no-obligation consultations. We'll visit your property to assess the job, discuss your requirements, and provide you with a clear and fair estimate. We're committed to providing competitive pricing without any hidden fees or inflated costs – just honest, reliable service.
- What is your typical process for working with a new customer?
First and foremost we actively listen to get a full scope of your problem/project and concerns. Following we will be asking some questions to clarify the root of the problem/project, to understand the underlying cause if any. We will request your exact address and any specific access considerations. Ask a few questions. How quickly do you need the work completed? Are you a homeowner, business, property manager or contractor? Any specific materials, brands, or techniques you may prefer? Thereafter, analyze collected information and provide you with a clear picture of the work required along with a quote and timeline. We encourage questions and provide clear answers.
- What questions should customers think through before talking to professionals about their project?
What is the core problem you're trying to solve? What are your goals for this project? What are your "must-haves" and "nice-to-haves"? Prioritize features and functionalities. What are the non-negotiables? What is your desired timeline? Do you have a specific deadline? Are you flexible with the project completion date? What is your budget range? What is the scope of the project? Do you have any constraints?