Lucy's Cleaning Service. NO INSTANT BOOKINGS

Lack of professionalism is not even getting the right profile leave a review on yelp . Other business reached out to ask for your number to correct wich I gave with a link to my profile to ensure you left a review. Also the fact that you rescheduled due to your contractor not being finished then said no construction happend when I stated that the home not only had construction dust but grime of it not being cleaned in over a few months . The home was extremely dirty and we left it as good as it would get due to that fact . You sent me 3 pictures of minor blemishes and proceeded to give yourself over a 40% discount on the final price . You said it was my fault for not giving you a call while we were cleaning but you claim to be a realtor with over 20 years experience but did not know the state of the home you wanted cleaned . I reached for 2 days with no answer before I hot a hold of you to explain what we did and why we couldn't get a carpet that you claimed yo have steamed cleaned a day before but that was full of dog hair that would not come off after vacuuming 3 times at wich point I explained that you would actually need it steamed cleaned or replaced due to the fact that that much build up was due to not cleaning it for months if not years . I explained that we went over by 1.5 hours of the estimated price and only charged 30$ for it . Again I think it's unprofessional to discount so much for so little missed . I'm shocked that you would say no construction was done to the property when all the cabinets were filled with saw dust and you rescheduled due to your contractors not being done. Also that you would try to rent out a high scale home with a carpet that looked like that but thank you for your feed back