FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Apex EdU, we offer competitive and transparent pricing to make our high-quality tutoring services accessible to all students. Our hourly rates are designed to provide excellent value for the personalized attention and expertise you receive. We offer flexible tutoring packages to suit various needs and budgets, including single sessions, weekly packages, and monthly subscriptions.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with a free initial consultation to discuss the student's needs, goals, and learning style. Following this, we conduct an assessment to identify strengths and areas for improvement, which informs a customized learning plan tailored specifically for the student. We then schedule flexible tutoring sessions that fit the customer's availability. Throughout the tutoring process, we maintain open communication with the student and their parents, providing regular updates on progress and making adjustments as needed to ensure effective learning outcomes.
- What education and/or training do you have that relates to your work?
Apex EdU tutors are highly qualified professionals with master's degrees and teaching credentials. Our team includes engineers who tutor math and a science tutor with a Master of Science in Biochemistry. Many have collaborated with professors on research projects in their respective fields. All our tutors are passionate about teaching and bring their extensive academic and professional experience to provide top-quality educational support.