FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Before initiating any repairs, we'll ensure that we mutually agree upon an estimated cost. 2. Payment for parts must be made in advance of the repair, while labor charges will be settled upon completion of the job. 1. Next Service $40 OFF. 2. Two Appliance %10 OFF. 3. Senior Discount $50 OFF.
- What is your typical process for working with a new customer?
1. We arrange an initial meeting to discuss your needs. 2. We conduct thorough diagnostics to assess the situation. 3. We prepare a detailed estimate outlining necessary parts and repair work. 4. We take full responsibility for any risks involved in the diagnostic and repair process. 5. Repairs are only undertaken upon successful completion and feasibility. 6. Our services prioritize quality, ensuring long-term device functionality and cost-effectiveness. 7. We abstain from repairing appliances if potential future issues are anticipated. 8. We provide a six-month warranty covering both labor and parts.
- How did you get started doing this type of work?
Since childhood, I've been fixing TVs, starting at the age of 14. During my two-year stint in the army, I specialized in repairing high-frequency radio stations with power outputs exceeding 1 kilowatt. Following that, I spent six years honing my skills at a service center, where I worked with brands like Samsung, Toshiba, LG, and Electrolux. Over the last seven years, I've been focused on repairing various home appliances.