FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and flexible, based on the size of your home and the type of cleaning you need. We offer discounts for regular cleanings and sometimes have special deals for new customers. Extra charges might apply for things like deep cleaning, carpet cleaning, or extra messy areas, but we’ll always let you know upfront.
- What is your typical process for working with a new customer?
When working with a new customer, we start by having a quick conversation to understand your cleaning needs, preferences, and any special requests. Next, we’ll provide a clear and detailed estimate based on the size of your space and the type of cleaning you need. Once everything is agreed upon, we’ll schedule the cleaning at a time that works best for you. On the cleaning day, our team will arrive on time, fully equipped, and ready to deliver a thorough and professional service. After the job is done, we’ll check in to make sure you’re happy with the results and discuss any feedback for future visits.
- What education and/or training do you have that relates to your work?
Our team is highly trained in professional cleaning techniques, including proper handling of cleaning tools, and specialized methods for tackling tough stains, organizing spaces, and deep cleaning.