FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide competitive pricing without compromising on quality. Our estimates are detailed and transparent, so you know exactly what you’re paying for. We also offer financing options to make projects more manageable. Occasionally, we provide seasonal discounts or promotions for specific services like roof repairs, so don’t hesitate to ask about those!
- What is your typical process for working with a new customer?
1. Initial Contact: I listen carefully to the client’s needs and concerns. 2. Free Inspection: My team conducts a thorough, honest roof inspection and assesses the situation. 3. Detailed Estimate: I provide a clear, itemized estimate with no hidden fees. 4. Approval: Once approved, we set up a convenient timeline to begin work. 5. Execution: My team works efficiently, maintaining a clean job site and updating the customer regularly. 6. Final Walkthrough: I personally ensure the client is 100% satisfied before we consider the job complete.
- What education and/or training do you have that relates to your work?
I’ve worked hands on in the roofing industry for several years, gaining expertise in roof repairs, replacements, and working with all major roofing systems, including shingles, tile, flat, and metal roofs. My team consists of highly skilled professionals with over 10-20 years of experience, and we stay updated on the latest techniques and materials to ensure top-quality work.