FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a discount for clients on Thumbtack. It is difficult to specify an exact quote because every project is different. Someone may contact me to organize a closet and I also have clients that are downsizing from a large home that they no longer need to a smaller one that is more manageable. During a consultation, I can walk into a room with 50 boxes to organize. I have no idea what is contained in those boxes and most of the time, neither does my client. There may be boxes with as few as 4-5 items while others may contain thousands of pieces of mail or paperwork. I never know how much or how little I am dealing with or how fast or slow a client may work at sorting through the items to decide what to keep, donate, etc. There can be a lot more involved in this and this is the reason that I cannot provide an exact quote. I will do my best with an estimate if I have a client that insists on one, but I am trying to be fair with my response.
- What is your typical process for working with a new customer?
I begin by speaking with the potential client over the phone and discussing their project in detail. I will find out what is involved, (how large is the project...does it involve a closet? room? entire home? garage? I will ask for their time-frame for the project. I will be looking for details to help me answer their questions. Because of the number of years in my profession (Organizing, Moving, and much more) I can look at a space and maximize the space to its' fullest potential. I take pride in this because in many homes, space is limited. My clients want to arrive home and feel proud of their surroundings. I can help them do this and very quickly! It is the end result and the happiness of my client that has kept me doing this for as long as I have. I truly love my work and what it does for others and they will see this. I also have many referrals a new client can speak with.
- What education and/or training do you have that relates to your work?
I have 16+ years of experience as an organizer and I am certified. I regularly take classes to stay on top of the latest and greatest but most of my experience is hands-on and I have so many different ways to work with my clients. I also teach classes and speak to groups on topics such as Organizing, Downsizing and Hoarding.