FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent, with no hidden fees. We offer discounts for repeat customers, referrals, and off-peak moves. We provide a detailed quote upfront, so customers know exactly what to expect.
- What is your typical process for working with a new customer?
My typical process starts with an initial consultation to assess the scope of the move and understand the customer’s needs. We then provide a detailed quote, followed by scheduling the move. On moving day, we handle all aspects of packing, loading, transporting, and unloading, ensuring clear communication throughout the process.
- What education and/or training do you have that relates to your work?
I have undergone professional training in packing techniques, furniture handling, and logistics management. Additionally, I have certifications in customer service and safety procedures to ensure that all items are handled with care and professionalism.