FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the size and scope of the cleaning project, as well as any additional services you request. We offer discounts for regular and recurring cleaning services, as well as referral discounts. Our fees are transparent and we are always happy to discuss them with our clients to ensure a clear understanding of our pricing structure.
- What is your typical process for working with a new customer?
At the beginning of a new client relationship, I like to start with a consultation to understand their specific cleaning needs and preferences. This allows me to create a personalized cleaning plan that meets their expectations while also staying within their budget. Once the plan is agreed upon, I schedule a cleaning session and arrive on time to ensure that the work is completed efficiently and effectively. After each cleaning, I follow up with the client to ensure their satisfaction and address any concerns or feedback they may have. Overall, my goal is to establish a trusting and long-term relationship with my clients by consistently providing high-quality cleaning services.
- How did you get started doing this type of work?
My journey in the house cleaning industry began with a deep passion for helping families create and maintain a clean and organized home. I quickly realized the positive impact a clean home had on their daily lives. From there, I honed my skills, acquired industry knowledge, and began offering my services professionally. It has been a fulfilling and rewarding experience providing a valuable service that enhances the quality of life for my clients.