FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and depends on the scope and complexity of the cleaning service. We offer flexible discount systems for regular customers and special promotions for certain services. Any additional fees, if applicable, are always agreed upon in advance to avoid unexpected charges. We aim to provide high-quality services at reasonable prices while maintaining excellent standards of cleanliness and service.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer starts with understanding their specific cleaning needs. We provide an easy and convenient booking process, where customers can choose the service that fits their requirements. After booking, we confirm the details and schedule the service at a time that works best for the customer. On the day of service, our professional team arrives on time, thoroughly assesses the space, and gets to work. After the cleaning is complete, we ensure the customer is satisfied with the results and ask for feedback to improve our service. We strive to build lasting relationships with our customers by delivering high-quality, reliable cleaning services.
- What education and/or training do you have that relates to your work?
Our team members undergo specialized training in cleaning techniques, safety standards, and customer service to ensure high-quality service. While formal education is not required, we focus on practical training, attention to detail, and continuous learning about new cleaning methods and technologies. This allows us to maintain a high level of service and deliver excellent results for our clients.