FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. We offer fair prices and have a loyalty program for our repeat clients, ensuring you always get the best value.
- What is your typical process for working with a new customer?
Our clients are our family, and we deeply appreciate the trust they place in us. Our priority is to deliver high-quality service. Over a phone call, we identify our potential clients' needs and provide a clear estimate. For projects needing additional details, we offer a free consultation with our lead technicians, who will go into details and provide a transparent estimate.
- What education and/or training do you have that relates to your work?
Providing high-quality service and ensuring customer satisfaction is our top priority. That's why we invest heavily in our team's education. We train our team twice a year to keep them updated on new trends and technologies, ensuring they are always equipped with the latest knowledge and skills to serve you better.