FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is as unique as your project! To ensure that we provide you with the most accurate and fair price, we offer complimentary, same-day estimates by our skilled estimators. They will consider the specifics of your installation needs, the materials selected, and the scope of the project to give you a personalized quote. We take pride in our transparent pricing model – no hidden fees, just clear value. Let us schedule a visit at your convenience to take the next step towards transforming your space!
- What is your typical process for working with a new customer?
We start by thoroughly understanding your needs through an initial detailed discussion. Once you submit a service request, our team quickly reaches out to fine-tune the details. Our priority is clear communication and efficient service to ensure there are no obstacles on the way to realizing your vision. We're dedicated to a smooth process from the first conversation to the final reveal of your transformed space.
- What education and/or training do you have that relates to your work?
We are proud to hold specialized certifications from top-tier stone suppliers, including Caesarstone, Cambria, and Cosentino, and are a fully licensed, bonded, and insured company. Committed to continuous growth, we ensure our team is always advancing in education and expertise within the industry. We train all of our employees in the latest technologies and methodologies to guarantee that our craftsmanship meets the evolving demands of our clients and the high standards of our work.