FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Your service call fee will be deducted from the total repair cost.
- What is your typical process for working with a new customer?
When scheduling a service, we provide new customers with: - Available appointment times - Clear information about our service call fee - A technician call 15 minutes before arrival - A free preliminary consultation with a ballpark estimate** (based on your appliance model and issue description) This ensures transparency and helps you make informed decisions about your repair.
- What types of customers have you worked with?
Commercial and residential All clients receive the same high standard of service regardless of circumstance.