FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a Custom Systems Integrator Company. Our basic Service Call fee is just $125, which includes the roll of a truck and up to 1 hr of our top rated service with 1 qualified technician on-site. Please contact us for our special rates on specific projects as our labor rate will be different on these cases, depending of the number of qualified technicians are required to accomplish the desired scope of work.
- What is your typical process for working with a new customer?
If possible, we request going to the client's home to perform a site-walk for an initial quote process. If this is not an option, we try to get as much information from the client and we build a rough estimate of the work to be performed based on what the client have told us.
- What education and/or training do you have that relates to your work?
We are LICENSED C-7 Low Voltage contractors with a combined of over 15 years of combined experience on the home & commercial AV environments. We are certified to install and configure Home Automation systems such as Elan, Control4, Total Control, Savant, etc. As well as to program stand-alone systems as Complete Control, Logitech Harmony, etc.