EZ PC Help

Top Pro

$65

estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 2 min

Introduction

Over 25+ years experience with Microsoft Windows computers. Help us help you fix your computer. - Affordable PC and laptop assistance. - Virus, Adware, Malware removal - Blue screen errors and other errors - Wifi and Internet issues - Printer, webcam, other peripheral installation and troubleshooting We do NOT sell/replace/repair hardware (i.e. graphics card, battery, cpu, ram, hard drive, cracked screen)

Overview

Current Top Pro

Hired 292 times

Serves Laguna Hills, CA

Background checked

1 employee

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card, Google Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

5 photos

Virus Removal
Computer Repair
Computer Support
Computer Repair

Specialties

Computer type

Computer issue

, ,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

196 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

Read reviews that mention:

Tara L.

Oct 9, 2024

·

Hired on Thumbtack

Best computer repair person I have ever worked with in 40 years. I can't say enough fine things about him. Also, he is very reasonable about his fees, I even paid him more than he asked for as he was that good and a great guy. I will use him from always.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Hillary V.

Jan 12, 2024

·

Hired on Thumbtack

I can't say enough good things! After searcing for months to find someone knowledgeable to fix my old Lenovo, I tried Thumbtack. I was fortunate to connect with EZPCHelp, who responded to my request for help literally in no time! Andrew remotely helped me to resolve issues that were longstanding and some that I had just learned to ignore. He also instructed me about how to make my son's laptop work more efficiently, which was an added benefit. I was happy to pay his fair price. He really knows his stuff and it was fun to work with as well. After 25 years with a large accounting firm, I was used to having company tech guys help me, and Andrew is that caliber of repair person! I've got a few other computers and will be contacting him again and have recommended him to some friends. I know they will be as pleased as I am!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Dr L.

4 weeks ago

·

Hired on Thumbtack

I am thrilled to recommend my representative, who demonstrated exceptional professionalism and expertise. He was prompt, honest, reliable, and persistent in helping me resolve all of my computer issues. I will happily refer him to others and will certainly reach out for his services again in the future!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Terri J.

3 days ago

·

Hired on Thumbtack

He was mindful of my needs. He tried to avoid extra costs for me. He followed up to ensure quality of work and success of outcome. I really appreciate the work that he did for us. I will call him again when I have computer needs.

Details: PC • Desktop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Lynn E.

3 days ago

·

Hired on Thumbtack

After requesting help from EZPC, I received a call from Andrew. He was able to work, remotely, with me to solve problems with installation of windows 11, which was slowing down every computer function. He also cleaned hard drive . Everything completed in one day. He was very helpful, friendly and efficient. Saving his number!

Details: PC • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Andrew Franke

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
we offer some of the most affordable rates for PC troubleshooting and we also offer price-matching.
What is your typical process for working with a new customer?
We use remote control software to safely connect to a client's computer. In the event the computer is unable to connect to the internet, we walk the client through the needed steps to restore internet access for their computer, then we identify and resolve the original cause of the problem.
What education and/or training do you have that relates to your work?
Computer Science degree and 25+ years IT experience

EZ PC Help

FAQs

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