FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For management and leasing services, our pricing is based on a few factors, including the size and make-up of the property and rental value. We offer competitive rates, and with the best management software and team available, we provide an excellent value. Management is often less expensive that most people think, and our relationship with vendors helps keeps incidental costs along the way down. Additionally, clients who hire us through Thumbtack get their first month of management services free!
- What is your typical process for working with a new customer?
First, we discuss what's important to the customer. What are they looking for, what do they need, and how can we best meet those needs? Once we find that we are a fit, the next step is to take a look at the property. We offer rental assessments as well as a management consultation so each customer will know what the process will entail. Then, after an exchange of information, we set up the customer with a dedicated Property Supervisor and we are usually ready to take on management or new leasing projects almost immediately.
- What education and/or training do you have that relates to your work?
We are required to do continuing education to keep our license active. In addition, we do a lot of extra training and classes throughout each year. We also receive new information and keep up to date with the latest in property management through our affiliations with the AOA, AAGLA, NARPM, a number of Realtor Associations, local Chamber of Commerce organizations, and more.