FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
credit card fee 3%-4%
- What is your typical process for working with a new customer?
when we worked together with new customers, we do full details inspection that including size, condition. years of the carpet, also we check any spot or stain to make sure that possible to take it out. after that we give to the customer our professional inspection and cost of cleaning, after customer approved the price, we start to do our cleaning
- What education and/or training do you have that relates to your work?
total of 6 years and over 10000 customers service experience