FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At New Era HVAC, as an independent local licensed contractor, I am committed to offering competitive and transparent pricing without compromising on quality. With minimal overhead costs, I am able to provide cost-effective solutions tailored to your needs. I believe in upfront pricing with no hidden fees or surprises. Feel free to reach out to me to inquire about any current discounts or promotions available to you.
- What is your typical process for working with a new customer?
When working with a new client, my process at New Era HVAC starts with attentive listening and understanding your unique HVAC requirements. As an independent local contractor, I take the time to address any concerns you may have and provide a personalized approach that fits your budget and timeline. I then conduct a thorough assessment and offer tailored solutions to meet your specific needs. With minimal overhead costs, I am able to provide cost-effective options without compromising on quality. Throughout the project, I maintain clear communication, execute the work with precision, and strive to exceed your expectations at every step. My ultimate goal is to earn your trust and satisfaction as a valued client of New Era HVAC.
- What education and/or training do you have that relates to your work?
At New Era HVAC, I bring a wealth of education and training to the table. With certifications in Heat Exchanger Experts, MiniSplit systems, Airflow Distribution Systems, and a C-20 License, along with Universal EPA certification and various manufacturer-specific classes, I have undergone rigorous and comprehensive training in the HVAC field. Additionally, I have helped and trained new technicians for leading companies in San Diego and providing assistance with technical problem diagnosis. This extensive background, combined with continuous professional development, ensures that I stay updated with the latest advancements in HVAC technology and techniques. You can trust that my in-depth knowledge and qualifications enable me to deliver top-notch service and effective solutions for all your HVAC needs.