FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we understand that every dollar counts, which is why we always strive to offer the best prices for our services. Just like our clients, we work hard and believe in fair and honest pricing. We're open to discussing options and finding a price that works for both parties—ensuring that you get great value while we continue to provide the reliable service you deserve. If there's flexibility in the budget, we're always willing to come to a fair agreement!
- What is your typical process for working with a new customer?
our top priority is delivering exceptional customer service. When working with a new customer, our process begins by understanding your specific needs, vision, and goals. We take the time to discuss your project in detail, ensuring we have a clear understanding of what you're looking for. From there, we tailor our services to meet and exceed your expectations, offering transparent communication and a seamless experience from start to finish. Our goal is to make sure you're completely satisfied with both the service and the results.
- What education and/or training do you have that relates to your work?
With a bachelor's degree in biochemistry, I bring a unique perspective to the field. Growing up in a family-owned business, I’ve been immersed in the industry since I was 16. Over the years, I’ve gained hands-on experience, spending 5 years as an arborist and another 6 years in landscaping, working on everything from concrete projects to hardscape and softscape design. This blend of formal education and extensive real-world experience allows me to approach each project with a scientific mindset while delivering top-tier craftsmanship. We’ve truly done it all, and our commitment to quality and customer satisfaction runs deep