FAQs
- What is your typical process for working with a new customer?
A new client will submit a request for an estimate. I like to have boots on the ground and be available for face-to-face free on site consultation. The second best thing is to ask for current pictures of the areas that they are requesting cleaning services for. I then provide them a list of services that I offer for standard or deep or move out and where they fall in that range. I list the cleaners that I will use based on my experience and what I think would work the best and what the client wants me to use. With that information, I submit a quote for their review and try to schedule the work immediately with their schedule in mind. I can do a job in one day or I can break it up into a couple of evenings or a couple mornings whatever they have available and then once the job is complete I walk with a client through the home, noting anything that they would like me to go over again or explain to them any issues I may have had or that I noticed and once those are remediated and the client signs off, payment is due. If the job requires 2 to 4 working days, I require two payments the 1st after the second day and the second payment on the last day after the walk through.
- What education and/or training do you have that relates to your work?
I am certified as a Cal/OSHA General Industry professional, trained in hazard identification, avoidance, control, and prevention of general safety issues, biological, physical, ergonomic, chemical and physiological hazards.
- How did you get started doing this type of work?
After a layoff, I embraced my passion for customer service and public safety, focusing on educating others about preventable hazards.