FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is all inclusive. Rip up, haul away, floor preparation, tack strips, glues, product and installation and clean up, taxes, no hidden fees.
- What is your typical process for working with a new customer?
Inform them what myself and Empire Today's relationship is and set an agenda for the appointment, so they can understand the process.
- What education and/or training do you have that relates to your work?
7 appointments a day 7 days a week, 5 - 6 satisfied customers each day, 14 years in the flooring industry, selling, installing, managing, educating, problem solving.