Custom Creations By Cindy - Hayward, CA
Custom Creations By Cindy - Hayward, CA

Custom Creations By Cindy - Hayward, CA

This pro is currently not available for Engraving
This pro is currently not available for Engraving

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Introduction
Custom Creations By Cindy was founded in 1988. Cindy is a Nationwide Custom Jewelry Designer & Artist, with a storefront in Hayward, California. * In California, Free Shipping * If out of California, Free Shipping & No Sales Tax The store front is located at 19250 Hesperian Blvd., Hayward, CA. In the "Heart of the Bay". Repairs, Engraving, Jewelry Appraisals, Metal and Stone Identification are for local clients and all other services are nationwide. Specializing in 1 Of A Kind - Wedding Sets & Custom Jewelry, Restoring or Redesigning Heirloom pieces, Repairing or Duplicating Fine or Costume, Watch Repair, Stringing & Restringing, Appraisals & Commissioned Artwork. She taught Art to Children for 14 years, and wrote an Art Instruction Book, titled "Dare to Draw". Since she is an Artist & a Jeweler, she can draw out your ideas first, then either CAD (computer-aided design), Lost Wax, or Hand Fabrication is done to manufacture the piece. Her passion is working with customer's individual tastes and price ranges to create their future heirlooms. If the customer prefers, they may supply the stones and metals, and design the jewelry. Only pay the labor costs, for which there is no sales tax. Many customers prefer this process for sentimental reasons.
Overview

Hired 55 times

37 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

Top Pro Icon

2017

Projects and media

57 photos

Projects and media

57 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

41 reviews

5
93%
4
3%
3
2%
2
0%
1
2%


pro avatar
Curtis R.
Aug 17, 2018
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Hired on Thumbtack

Hired on Thumbtack

Cindy was very helpful with my purchase. From the very beginning with her introduction, the decision making process of what ring design I want, to making the purchase. She was honest in her approach and very personable. I would recommend Cindy to anyone making a jewelry purchase... By the way... My wife loves the Pearl and Diamond ring Cindy helped me create.

Details: Ring • Custom design and fabrication • Platinum • Pearls • Phone or internet (no in-person meeting) • I travel to the custom jeweler

Custom Creations By Cindy - Hayward, CA's reply
Hi Curtis, I am so thrilled she loves the ring! It was a pleasure working with you. Have a very blessed year.
Jewelry Services
pro avatar
Maria R.
May 7, 2017
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Hired on Thumbtack

Hired on Thumbtack

Friendly knowledgeable jeweler with very reasonable prices. I'm very happy with the work I had done.
Jewelry Services
pro avatar
Cynthia W.
Nov 27, 2018
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Hired on Thumbtack

Hired on Thumbtack

This women is crazy and rudely told me that she said to not message her through the app because she gets charged wether I hire her or not. She said she couldn’t do the job because it’s against her beliefs. She’s a Christian and so she won’t make a third eye necklace because it’s a Chakra and symbolizes mindfulness and much more than that. First of all she thought it was an Evil Eye and that the Evil Eye is for casting spells on people but that’s also not at all true. She’s a Christian and has “principles” but doesn’t have principles when it comes to stealing or using Thumbtack to get clients but wants to cut out Thumbtack from getting their cut for their advertising. Completely hypocritical. Disgusting. I hung up on her. She should not be on this platform. Attached a picture of my necklace with the third eye on it. 👎🏻👎🏻

Details: Necklace • Custom design and fabrication • Gold • Diamonds • Phone or internet (no in-person meeting) • I travel to the custom jeweler

Custom Creations By Cindy - Hayward, CA's reply
Hi Cynthia, I apologize for offending you. I do pay Thumbtack, I do not cut them out. I prefer to speak to a customer and if I am hired, I personally let them know that I've been hired. I explained how many times people are playing around with the app and I ( I'm sure along with other Merchants) get charged when people are not serious. I am very transparent with Thumbtack and we speak often, they read the messages. I've been in Business over 30 years, and 1 reason is because of my honesty. I do need to turn down jobs occasionally, but I never meant to hurt you in the process. I am so sorry. I wish you well. Custom Creations By Cindy
Jewelry Services
pro avatar
Layne B.
Apr 28, 2017
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Hired on Thumbtack

Hired on Thumbtack

I have to admit, I was a little worried about trusting someone I had never met and shipping my most sentimental jewels off half way across the USA. I am so very satisfied with my decision to put my trust in Cindy to create my special piece which I have been wanting for so many years now. All my sentimental pieces collecting dust I can now wear around my neck close to my heart where they belong. Cindy was extremely knowledgeable and put my uneasy trust issues at ease while she worked on my piece. She is such a sweet and dear lady I feel I have gotten to know personally through the process. I highly recommend Cindy and her goldsmith and I look forward to working with them again in the future! Thank you so much Cindy for my beautiful gift!!! - Layne Bergeson Pierre, SD
Jewelry Services
pro avatar
Noel C.
Apr 8, 2019
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Hired on Thumbtack

Hired on Thumbtack

It has been an absolute pleasure working with Cindy to restore my cross necklace.

Details: Necklace • Repair (e.g., clasp, chain, prongs) • Restoration • Cleaning and polishing • Silver • None • Phone or internet (no in-person meeting)

Jewelry Services

FAQs

  • What types of customers have you worked with?

    I have done several custom engagement ring and wedding ring sets over the years. People love knowing that their rings are unique and 1 of a kind.

  • What advice would you give a customer looking to hire a provider in your area of work?

    I've had several customers over the years come to me, because they were not pleased with the work of another jeweler. I've always been amazed when the customer didn't understand what they were actually paying for and were not pleased with the final product. I suggest asking the jeweler many questions and getting the break down, of the price quote, before moving forward.