The Route To Your Problem LLC

Top Pro

$100/service call

Estimated price

Select a service

Zip code

Pipe issues

Repair urgency

Flooding status

Responds in about 37 min

Introduction

Welcome to the Route to your Problem. As a seasoned plumber with over 20 years of experience, I pride myself on providing exceptional customer service and top-notch plumbing solutions to residential and commercial clients alike. From routine maintenance to complex installations, I offer a wide range of plumbing services, including: * Drain cleaning and clearing * Water heater installation and repair * Pipe replacement and repair * Faucet and toilet installation * Garbage disposal replacement * Water line installation and repair * Sewer line cleaning and repair * Bathroom and kitchen remodels * Water filtration systems * Bathroom and Kitchen remodels * Handyman services provided * And more! I understand that plumbing emergencies can arise at any moment, which is why I offer 24/7 emergency services. I prioritize fair prices, budget-friendly solutions, and most importantly, customer satisfaction. Plus, I offer handyman services to tackle any non-plumbing tasks, such as: * Painting * Carpentry * Tiling * Flooring * Lighting and electrical work * And more!

Overview

Current Top Pro

Hired 283 times

Serves Hayward, CA

Background checked

5 employees

21 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Featured Projects

500 photos

Main water valve replacement
Emergency Plumbing

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

98 reviews

5

90%

4

1%

3

2%

2

5%

1

2%

Read reviews that mention:

Kim W.

Jul 18, 2024

·

Hired on Thumbtack

Fast 💨 & Quality ✨ Service! The team responded to my Thumbtack request within the hour. I had a leak in my kitchen sink (sadly, a repair I made last year with another plumbing company) and Manny did an excellent job removing faulty old pipes and completely repairing the issue instead of a quick fix. ⭐️⭐️⭐️⭐️⭐️

Details: Leaking or burst pipes or appliances • Kitchen • Sink or faucet • House

The Route To Your Problem LLC's reply

Dear Kim, Thank you so much for the fantastic review! We’re thrilled to hear that Manny was able to address the issue thoroughly and provide a lasting solution. Quick fixes can be frustrating, so we're glad we could offer the quality service you deserve. If you need anything else in the future, don’t hesitate to reach out—we're always here to help!

Emergency Plumbing

Doug M.

2 weeks ago

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Hired on Thumbtack

My old house threw some plumbing curveballs, yet every moment of interaction with The Route -- from dispatch, to the service tech, to ownership -- was met with prompt, friendly, and knowledgeable professionalism.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair

Evelyn L.

Dec 17, 2024

·

Hired on Thumbtack

The Route To Your Problem called less than 5 minutes after I posted and was able to give a quote and schedule for first thing in the morning. Bryan was super professional, considerate of removing his shoes, and helped dislodge a long-lost small rubber duck plugging up the mainline. Next time I have a plumbing issue - I'm going direct!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • Shower or bathtub • Washing machine • House

Plumbing Pipe Repair

William C.

Dec 11, 2024

·

Hired on Thumbtack

Benjamin’s team went above and beyond for this toilet repair. They adjusted the scope of work and the time spent to repair the toilet, even though the original plan did not call for it.

Details: 1 toilet • Municipal water (most common) • Condo/Apartment

Toilet Repair

Alex F.

Nov 7, 2024

·

Hired on Thumbtack

These guys were great: some hard work on some hot days and they got a good trenching/pipe replacement done. Courteous, kind and hard working!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Other pipe issue • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Credentials

Background Check

Benjamin Williams Iii

The Route To Your Problem LLC

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