The Route To Your Problem LLC
The Route To Your Problem LLC

The Route To Your Problem LLC

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Introduction
Welcome to the Route to your Problem. As a seasoned plumber with over 20 years of experience, I pride myself on providing exceptional customer service and top-notch plumbing solutions to residential and commercial clients alike. From routine maintenance to complex installations, I offer a wide range of plumbing services, including: * Drain cleaning and clearing * Water heater installation and repair * Pipe replacement and repair * Faucet and toilet installation * Garbage disposal replacement * Water line installation and repair * Sewer line cleaning and repair * Bathroom and kitchen remodels * Water filtration systems * Bathroom and Kitchen remodels * Handyman services provided * And more! I understand that plumbing emergencies can arise at any moment, which is why I offer 24/7 emergency services. I prioritize fair prices, budget-friendly solutions, and most importantly, customer satisfaction. Plus, I offer handyman services to tackle any non-plumbing tasks, such as: * Painting * Carpentry * Tiling * Flooring * Lighting and electrical work * And more!
Overview

Current Top Pro

Hired 299 times

Background checked

5 employees

21 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

500 photos

Projects and media

500 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

110 reviews

5
88%
4
3%
3
2%
2
4%
1
3%

Read reviews that mention:


pro avatar
Emmanuel B.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair
pro avatar
Beck L.
Feb 20, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Last week I discovered our sump ump died overnight during heavy rains and our basement was flooded. I contacted The Route to Your Problem and they responded within a few minutes, arrived within an hour of my accepting their quote, and had the basement drained and the pump replaced within an hour of arrival.

Details: Repair existing sump pump • Submersible pump located inside basin • Yes, the building is currently flooded • Residential

Sump Pump Installation or Replacement
pro avatar
Varun s.
Feb 8, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I had a great experience with Benjamin, who installed a new garbage disposal, P-trap, and a bidet in my home. He was friendly, efficient, and worked as fast as lightning to get everything done. His professionalism and skill made the whole process smooth and hassle-free. Highly recommend his services!

Details: Bathroom • Kitchen • Toilet • Sink or faucet • Garbage disposal • House

Emergency Plumbing
pro avatar
Jane P.
Feb 6, 2025
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Hired on Thumbtack

Hired on Thumbtack

I had a toilet that needed replacing in a spare bathroom. Benjamin was very quick and responsive to my needs. Bryan the technician made sure that things were installed correctly without any leaks and exceeded my expectations. I can not thank you enough.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement
pro avatar
Alex F.
Nov 7, 2024
·

Hired on Thumbtack

Hired on Thumbtack

These guys were great: some hard work on some hot days and they got a good trenching/pipe replacement done. Courteous, kind and hard working!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Other pipe issue • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair
Credentials
Background Check

Benjamin Williams Iii