The Route To Your Problem LLC

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Introduction

Welcome to the Route to your Problem. As a seasoned plumber with over 20 years of experience, I pride myself on providing exceptional customer service and top-notch plumbing solutions to residential and commercial clients alike. From routine maintenance to complex installations, I offer a wide range of plumbing services, including: * Drain cleaning and clearing * Water heater installation and repair * Pipe replacement and repair * Faucet and toilet installation * Garbage disposal replacement * Water line installation and repair * Sewer line cleaning and repair * Bathroom and kitchen remodels * Water filtration systems * Bathroom and Kitchen remodels * Handyman services provided * And more! I understand that plumbing emergencies can arise at any moment, which is why I offer 24/7 emergency services. I prioritize fair prices, budget-friendly solutions, and most importantly, customer satisfaction. Plus, I offer handyman services to tackle any non-plumbing tasks, such as: * Painting * Carpentry * Tiling * Flooring * Lighting and electrical work * And more!

Overview

Current Top Pro

Hired 253 times

Background checked

5 employees

20 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, and Zelle.

Featured Projects

500 photos

Install waterline to refrigerator
Emergency Plumbing

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

85 reviews

5

92%

4

0%

3

1%

2

6%

1

1%

Read reviews that mention:

Scott R.

1 month ago

·

Hired on Thumbtack

Benjamin was at my home within a couple of hours and fixed both issues I had with my toilet filler replacement and fixing a sink drain lever. Extremely professional and a great personality!

Details: 1 toilet • Municipal water (most common) • Condo/Apartment

Toilet Repair

Michael R.

Oct 10, 2024

·

Hired on Thumbtack

Did an excellent job! He arrived on time, was professional, and fixed the issue. Everything was explained clearly. I’m very satisfied with the service and highly recommend him for any plumbing needs.

Details: Multiple drains have issues • Clogging

The Route To Your Problem LLC's reply

Hi Michael, We're delighted to know that Benjamin was punctual, professional, and able to effectively resolve your plumbing issue. Your positive feedback is a testament to our commitment to quality service.

Plumbing Drain Repair

Kim W.

Jul 18, 2024

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Hired on Thumbtack

Fast 💨 & Quality ✨ Service! The team responded to my Thumbtack request within the hour. I had a leak in my kitchen sink (sadly, a repair I made last year with another plumbing company) and Manny did an excellent job removing faulty old pipes and completely repairing the issue instead of a quick fix. ⭐️⭐️⭐️⭐️⭐️

Details: Leaking or burst pipes or appliances • Kitchen • Sink or faucet • House

The Route To Your Problem LLC's reply

Dear Kim, Thank you so much for the fantastic review! We’re thrilled to hear that Manny was able to address the issue thoroughly and provide a lasting solution. Quick fixes can be frustrating, so we're glad we could offer the quality service you deserve. If you need anything else in the future, don’t hesitate to reach out—we're always here to help!

Emergency Plumbing

Ekedi M.

Jul 18, 2024

·

Hired on Thumbtack

Manny was friendly and courteous; he fixed our drain issue fully and did a great job cleaning up afterwards. Highly recommended!

Details: Yes, repair is urgent • Clogging • Slow draining • Other issue • Condo/Apartment

Plumbing Drain Repair

Shiv R.

Jul 8, 2024

·

Hired on Thumbtack

Ben and Manny are awesome! They turned up early, and they did a great job with snaking and cleaning up our clogged pipeline, and provided invaluable advice on many aspects. I would happily recommend them to any plumbing fixes or maintanence, I’m sure to use their services in future too.

Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • Sink • Shower or bathtub • Townhouse

Plumbing Pipe Repair

Credentials

Background Check

Benjamin Williams Iii

The Route To Your Problem LLC

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