FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most importantly, I do not have set pricing. What clients pay for is a block of time. It's up to the individual client how that time is used. Whether it's errands, laundry, cooking, ironing or cleaning, the clients needs are priority.
- What is your typical process for working with a new customer?
Home Services is a very personal industry and it's important to me that my clients are comfortable with every aspect. Being the internet age, my first client interaction is often online, which is pretty impersonal. I like to offer potential clients the option to call and chat with me before meeting.Generally, after the initial conversation I will meet the clients to get a better idea of precisely what they need. If we are both comfortable after meeting, we set up a time to start service.
- What education and/or training do you have that relates to your work?
I have a wall full of Associate Degrees is Psychology and Criminal Justice, as well a Bachelor's Degree in Criminology. Along the way I've taken courses is Business Administration and Business Law. While I enjoy running this business and interacting with both housekeepers and clients, Criminal Justice is my passion. It often makes both housekeeper and client more comfortable to learn that I do work ( very part time ) in the field of Law Enforcement as well.