FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
EVERY HOME AND JOB IS DIFFERENT, SO OUR PRICING IS BASED ON SIZES AND MATERIALS NEEDED FOR EACH SPECIFIC PROJECT.
- What is your typical process for working with a new customer?
WE TYPICALLY CAN GIVE ESTIMATES OVER THE PHONE FOR SIMPLE REPAIRS AND REPLACEMENT JOBS. FOR MORE INVOLVED PROJECTS, WE PREFER TO SEE THE EXISTING ELEMENTS AND GET PRECISE MEASUREMENTS. IT'S A S SIMPLE AS SETTING UP AND APPOINTMENT AT YOUR CONVENIENCE. OCCASIONALLY WE ASK CUSTOMERS TO EMAIL US PICTURES, AS WELL.
- What education and/or training do you have that relates to your work?
WE HAVE OVER 20 YEARS EXPERIENCE IN THE GLASS INDUSTRY AND WE HOLD ALL NECESSARY LICENSES AND INSURANCES.