FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on window type, size, and quantity Discounts may be available for larger projects For solan panel cleaning several factors influence the price: -number of panels -dirty level - accessibility
- What is your typical process for working with a new customer?
When working with a new customer for window and solar panel cleaning, our typical process involves: Initial Consultation: 1.Conduct a free on-site assessment 2.Discuss specific cleaning needs for windows or solar panels 3.Evaluate property characteristics and cleaning requirements Service Proposal: 1.Provide a detailed, transparent quote 2.Outline recommended cleaning frequency 3.Explain our three-step cleaning methodology: * Initial inspection * Specialized cleaning process * Final quality assessment Information Exchange: 1. Collect necessary details (e.g., alarm procedures, access information) 2. Provide company policies and service agreements 3. Answer any client questions or concerns Scheduling: 1. Set up a convenient cleaning date and time 2. Confirm appointment details via email or phone First Cleaning: 1.Send experienced supervisory staff for the initial service 2.Familiarize with the property and any unique requirements 3.Identify the best-suited cleaner for future visits Cleaning Process: 1.For windows: Use professional-grade solutions and specialized tools 2.For solar panels: Employ de-ionized water and soft-bristle brushes 3.Ensure thorough cleaning and rinsing Quality Assurance: 1.Conduct a final inspection after cleaning 2.Address any immediate concerns or feedback Follow-up: 1.Provide maintenance recommendations 2.Offer periodic service reminders 3.Maintain open communication for future needs By following this comprehensive process, we aim to deliver exceptional service and build a long-lasting relationship with our new customers.
- What types of customers have you worked with?
Commercial Clients 1. New commercial construction projects 2. Office building renovations 3. Retail space post-construction cleaning 4. Industrial facility cleanup 5. Medical facility sanitization 6. Corporate campus maintenance Residential Services 1. New home construction cleanup 2. Residential renovation post-construction cleaning 3.Single-family home deep cleaning windows/solar panels 4. Multi-unit residential complex cleaning 5. Apartment turnover and move-out services