FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My house call, quote, and inspection + videos are free. Every service cost varies based on difficulty. Like cars, every AC is different. My prices are always negotiable, and if I simply do a drain line flush it could cost $80-$150. However if a customer requests coil cleaning, vent cleaning, drain line flush, filter replacement, UV light install, and drain line re-piping, then I bundle these services and always apply fair discounts.
- What is your typical process for working with a new customer?
I like to understand their concerns, whether it be air quality, electrical efficiency, or simply routine cleaning. From there I go through a large list of items to understand the exact setup of the AC, since almost every AC - ducting, drainage, etc. is different for every home. After this, I inspect and video the inside and outside of the AC, show the customer what’s happening with their unit, and give a quote for cleaning, unless they’re lucky and it’s clean already! Which is rare, but happens
- How did you get started doing this type of work?
We noticed the common problem of clogged drain lines, invented the Zoog Zapper to fix it, and realized that people have not been getting proper maintenance and cleanings of their ACs. It mostly started by just teaching friends about their ACs and their drains.