FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge hourly. Minimum is 4 hours of work. We don't take breaks apart from 30 minutes lunch on a full day. We work fast and efficiently but always with the clients need and pace as our main priority. Lead organizer is $75 per hour Assistants between $50-65 per hour We are always open to discuss pricing so we can work within the clients budget. Ask about our reduced pricing options.
- What is your typical process for working with a new customer?
After an initial phone conversation (typically 15-30min) we will understand your needs and be able to solidify a plan. Sometimes it's helpful when a client text us a few photos as well to get a better idea. We then set a start date and time and agree on an estimated budget for the project as well as determine how many organizers are needed for the job. When we work together it is encouraged for the client to be part of the process as much as possible to be more efficient with the time needed and to make proper decisions. We will of course handle all the heavy lifting and the client can take plenty of breaks if needed throughout the day as we are able to do much work ourselves in between the decision making sessions. We offer to take away as much donations as we can at the end of the day for a small fee to cover our time to take it to the proper donation place.