Zoom Drain SD North County

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Responds in about 2 hours

Introduction

Slow drains? Clogged drains? We are locally-owned, and our team of experienced technicians are dedicated to serve you by getting the job done right the first time. Our ZOOM jetting system powers through sludge and debris, penetrates and emulsifies grease. cuts out hardened scale, and pulverizes roots. Main drain, storm drains, toilet clogs, shower clogs, kitchen sink clogs, etc. We offer discounts for military, first responders, and seniors. Customer satisfaction is our utmost priority!

Overview

Hired 2 times

Serves Escondido, CA

Background checked

License verified

5 employees

1 year in business

Business hours

Sun3:00 pm - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

33 photos

Storm Drains
Plumbing Pipe Installation or Replacement

Reviews

Exceptional 5.0

8 reviews

5

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Read reviews that mention:

Thumbtack Customer

Mar 5, 2024

·

From Google

I can't rave enough about Zoom Drain. I hope I am leaving it for the correct branch as I understand this is a franchise. I asked my service technician which location they are based out of and he said Escondido.I had a shower clogged in my house and I usually just hand snake it. My snake is 25 feet long but the clog was beyond that. I visited Angi's List and it recommended several plumbers. I got several but the most courteous was Zoom Drain. They offered to come out in the morning and take a look with a no obligation quote.They told me they did not know what it was but a service technician would come out and quote it. Sam M. came out and he arrived on time exactly at the time they said they would be here. He sent me a text 30 minutes when he was on his way.He arrived with an apprentice and they were very neat and put on booties before they entered my house. They diagnosed it and quoted me $291 to unclog it. He said they would also guarantee the work for 30 days. I was under no obligation to accept it. It was more expensive than some quotes I got via text from Angi but he was already there. It seemed like a no haggle price and I wanted to be respectful of his time.I accepted it and Sam immediately got tools from his van and cleared the clog. He said it was hair all clogged about 35 feet down which explains why I couldn't get it with my snake. He also put some cleaning fluid in it to clean the drains.Very quick and efficient. I sent in the email at 8 PM and he arrived at 9:30 AM. All very quick and efficient and professional. I'd highly recommend this company to anyone.

Zoom Drain SD North County's reply

Thank you Mike for the opportunity to serve you. We are glad that our technician and apprentice were able to clear your drains and make sure everything was in excellent condition before they leave. We are very grateful for your generous review! Thank you.

Thumbtack Customer

Feb 12, 2024

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From Google

Zoom Drain is very focused on the customer experience. From communicating when the technician is on the way, to wearing shoe covers and keeping the workspace clean in the home, to assessing the issue and then giving a clear price estimatewe highly recommend them!

Zoom Drain SD North County's reply

Thank you, Heather! We strive to bring the highest level of customer service.

Thumbtack Customer

Feb 9, 2024

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From Google

I would recommend Zoom Drain to everyone I know! Between the stellar customer service and the quickness they fixed our drain issues, they were FANTASTIC!!! Would use them again in a heartbeat!

Zoom Drain SD North County's reply

Thank you Jennifer! We greatly appreciate your kind words. Customer satisfaction is our utmost priority.

Thumbtack Customer

Feb 5, 2024

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From Google

First , let me say the level of customer service that I received from May was above and beyond. She truly cared about helping me with my problem and Even though couldn't schedule me for the weekend ensured I got the first appointment on Monday morning. Samual showed up right at 9 AM, he was more than knowledgeable and thorough at taking care of my leaking pipes and clogged drains. He was fast and efficient and did not leave a mess at all. Truly amazing team. Zoom dreams will be the only company I call going forward.

Zoom Drain SD North County's reply

Thank you Tammy, for your appreciation of our services. We are very pleased to hear that Samuel took great care to fix your drain issues! Customer satisfaction is our utmost priority!

Thumbtack Customer

Feb 1, 2024

·

From Google

Zoom Drain was exceptional! The communication and professionalism was second to none. Friendly techs and new state of the art equipment. I would highly recommend !!

Zoom Drain SD North County's reply

Thank you for engaging our services, Jon. Customer satisfaction is our utmost priority!

Credentials

License

License Type: C36 – Plumbing Contractor (CA)

License verified on 1/30/2024

Background Check

Yeanmay Teng

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are honest and transparent about our pricing. We bring our fully-equipped service truck out at no cost. Our trained technician will take a look at the problem, let you know everything that's involved, and give you flat rate prices from our menu price book for any work to be done. If you approve the work, they'll stay and do the job right then and there. We offer a military discount.
What is your typical process for working with a new customer?
We bring our fully-equipped service truck out at no cost to you. Our trained technician will take a look at the problem, let you know everything that's involved, and give you flat rate prices from our menu price book for any work to be done. If you approve the work, they'll stay and do the job right then and there.
What education and/or training do you have that relates to your work?
We carry a C36 plumbing license and our technicians have at least 10 years experience in this industry.

Zoom Drain SD North County

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