FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1 OAK Security is not the least expensive one in the market nor the most expensive company. 1 OAK Security is right on the Middle proving an excellent service you deserve. “We care about our assignments.”
- What is your typical process for working with a new customer?
First we draw the customer requirements (e.g. uniforms, hours of operation, and scope of work) Then, 1 OAK initiates a contract, making sure that we are providing an excellent service according to those requirements. We perform our duties. Finally, getting our Customer’s Feedback and making sure that we would be in their speed dial for future inquiries.
- What education and/or training do you have that relates to your work?
1 OAK Security provides paid training hours for armed and unarmed security officers. Training such as Power of Arrest, CPR, Customer Service, Decision Making, and related training required by the Bureau of Security & Investigation Services.