FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality of materials, expert craftsmanship, and dedication we put into each project. We offer transparent, fair quotes tailored to your roof’s specific needs, ensuring long-term value and peace of mind.
- What is your typical process for working with a new customer?
Our process starts with a consultation to understand your roofing needs and goals. Next, we conduct a thorough roof inspection, discussing options and providing a detailed, transparent quote. Once you’re ready, we schedule the project, keeping you informed at every step, from preparation to completion. Our goal is a seamless experience with a focus on quality, communication, and customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team is highly trained with years of hands-on experience in the roofing industry. Our founder, Josh Kanterowitsch, grew up learning the trade from his father, a lifelong roofer, and has built Pacific Pro Roofing on this foundation of expertise. Our crew undergoes continuous training to stay updated on the latest techniques, materials, and safety standards, ensuring exceptional workmanship on every project.