FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that I charge both hourly rates and flat rates depending on the job.
- What is your typical process for working with a new customer?
My process starts with introducing the company. Then I tell them a little bit about my company and what we provide. After I ask a few routine questions about the details of the job, then I ask about the budget they have to work with so I can work with them on the price. All prices are negotiable. I work with the customer as much as I can to make sure they are comfortable with the price as well.
- What education and/or training do you have that relates to your work?
On the job experience is the only education or training I have that relate to my work.