Local Garage Doors - East Bay
Local Garage Doors - East Bay

Local Garage Doors - East Bay

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Introduction
One of the many things that make Local Garage Doors better than all other Garage Door Companies is that we train all of our technicians to strive for perfection; therefore, you can always expect excellence. We pride ourselves in providing same day service, and we also offer 24/7 emergency service. In the Garage Door Industry, peoples cars get trapped into their garages quite frequently due to their Garage Door Springs breaking. I truly enjoy helping these Customers get their cars out of their garages so they can continue to enjoy their day.
Overview

Hired 114 times

4 similar jobs done near you

Background checked

License verified

25 employees

37 years in business

Business hours

Sun7:00 am - 9:00 pmMon7:00 am - 9:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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2023

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2018

Projects and media

53 photos

Projects and media

53 photos

Specialties
Project type

,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Good 4.4

119 reviews

5
80%
4
7%
3
0%
2
4%
1
9%

Read reviews that mention:


pro avatar
George D.
Sep 3, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Jeven arrived same day and helped me fix our system by replacing the old track with a new rail rather than suggesting a completely new opener. He pointed out the issue and provided an affordable solution that solved the problem without additional unnecessary work.

Details: Repair • Other parts of the system • Wood • Home

Garage Door Repair
pro avatar
James M.
Apr 14, 2020
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Hired on Thumbtack

Hired on Thumbtack

Great work at a fair price. Was the first to respond getting my shop front garage door back it working condition. Ben was professional and up front about pricing, no suprises.

Details: Repair • Other parts of the system • Drum or torsion spring • Steel • Commercial

Local Garage Doors - East Bay's reply
Thanks for the great review! I’m glad Ben did a good job for you and got your shop door working again. Have a great day!
Garage Door Repair
pro avatar
Aili C.
Dec 28, 2020
·

Hired on Thumbtack

Hired on Thumbtack

I needed a garage door repair job for our rental property and I contacted them because of nice reviews here, but they quoted us twice as much as other places for repairing job. Since they offered discounts for a new door installation, we decided to go for new door with new track, however, when we decided to go with them, they told us we don't need new track, but still the price was higher than the price with new track. We asked them about it and they said the motor they originally quoted us doesn't have a function we wanted so they need to use more expensive one, however, at the beginning we asked about the specific features of the motor and they said all the motors have the features that we want so we just need to choose one. Since it's Christmas season, holiday spirit, we wanted everything to be done in a happy mode, so we just went along with that offer to get things done for our tenants. However, the tenants sent us the pictures of the finished work and we saw that the garage door color is completely different than what they told us it would be. As you can see on the photos they said they have similar color but does this look similar to you? When we inquired about the color, they told us there was nothing they could do. They said they don't offer anything similar to that color and we just need to paint the door ourselves. We asked for the manager to call back but the manager didn't call back but I noticed today that they DID charge the credit card we used for the deposit without our final approval or our consent/acknowledgement of the remaining full amount. What kind of business practice is this?! I have all the screenshots, picture evidence and the unsigned final invoice so I will take this to the small claims court if I need to. I just want to warn everybody to stay away from them since this is not an ethical company. They are nice at the beginning to get your business but if you encounter any obvious issues like this, they won't take responsibility to resolve the problem in any way. UPDATE: A person from Local Garage Doors called and gave us the same story that they never said that they had a similar color door which you can see clearly on the photo communication that they did and they said that similar color door is in stock so we went ahead and scheduled the work. However, with all this black and white written evidence of their mistake, he never apologized and he blamed us for not checking the color on their link which we didn’t even know existed because they never even told us that the color options are on the website. He never offered any solution to resolve the garage door issue, nor they apologized for charging my credit card without my consent, rather, all he cared about was the one star review, so he offered $125 after we remove the review. I asked him for his name, he said it’s not important at first, but when I keep asking him so that I can keep a record for further actions, he disclosed his name as Tyler and he said he didn’t have a last name. I guess this is the “Tyler” everybody is talking bad about here. When I refused to take down my honest review, he said “I can’t hear you, I can’t hear you, we can’t come to an agreement, bye bye…” and he just hung up on me. Few minutes later, I received a text saying they are willing to provide “$125 refund for the cost difference from the white color door to the Sandstone color door that we offered originally” (which was never mentioned on the phone conversation at all) and in return we “have to remove nasty reviews and sign the non-disparagement”. I know now why their review is higher than what it truly should be. MY honest review is MY honest experience (not “nasty” review), and it is NOT something someone can pay money to sway. If you are looking for some local companies to support, please do not just go with the star-ratings and make the same mistake that I made. Please do your due diligence and read all the reviews (good ones AND bad ones), when many people are saying the same bad things about a company, there are truth to their claims. In the meanwhile, I’ll prepare all the documents and evidence to report this dishonest and unethical company to all the agencies that I can. I will provide more information if there is any update.

Details: Repair • Door or panels • Home

Garage Door Repair
pro avatar
Jason A.
Nov 29, 2024
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Hired on Thumbtack

Hired on Thumbtack

Mario was awesome! On time, gave me recommendations and very professional. Got the job done quick, knowledgable and gave good advice when it comes to maintenance for my garage moving forward.

Details: Repair • Door or panels • Home

Local Garage Doors - East Bay's reply
Thank you Jason! Mario is a great technician and we are lucky to have him as a part of the team! Hope you have a great evening!
Garage Door Repair
pro avatar
Sam A.
Apr 27, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Details: Installation or replacement • Aluminum • Home

Local Garage Doors - East Bay's reply
Garage Door Repair
Credentials
License

License Type: C61 / D28 – Doors, Gates, and Activating Devices (CA)

License verified on 3/1/2025

Background Check

Tyler Martin