FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Rockoly, we believe in transparent, flexible pricing to ensure every client gets the most value from their culinary or mixology experience. Our rates vary based on factors like group size, event format (in-person or virtual), and the complexity of the menu. Group Discounts: Larger groups may qualify for reduced per-person rates. Custom Packages: If you have specific dietary needs or menu requests, we’ll work with you to design a class that fits both your vision and budget. No Hidden Fees: We’ll communicate any applicable travel or ingredient costs upfront, so there are no surprises. Corporate & Nonprofit Pricing: We’re happy to discuss special pricing for corporate team-building events or nonprofit organizations. Let us know what you have in mind, and we’ll create a personalized quote tailored to your needs!
- What is your typical process for working with a new customer?
Consultation & Discovery We start by learning about your goals, preferences, and any specific dietary or logistical needs. This helps us recommend the perfect culinary or mixology experience for your group. Menu Customization Next, we work with you to design a menu or workshop outline that aligns with your vision—whether it’s an international cuisine theme, a seasonal menu, or a signature cocktail session. Event Coordination Once we’ve finalized the details, we handle all the logistics. For in-person events, we’ll coordinate ingredients, equipment, and setup. For virtual sessions, we’ll send clear instructions and ingredient lists in advance. Seamless Execution On the big day, our experienced chefs or mixologists lead the session step-by-step, ensuring everyone is engaged, learning, and having a great time. Post-Event Follow-Up We always check in after the event to gather feedback and make sure you had a wonderful experience—plus, we’ll share any additional recipes or resources to keep the culinary fun going!
- What types of customers have you worked with?
Corporate Teams: From startups to Fortune 500 companies, we tailor team-building classes to fit each group’s goals and culture. Private Celebrations: Birthdays, anniversaries, holiday parties—any special occasion can be elevated with a fun, hands-on culinary or mixology experience. Apartment Complexes: We partner with residential communities to provide unique and engaging tenant events, building community through shared culinary fun.