FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have different packages that we offer, our team will build packages that will fit your exact needs and your budget. Although prices are set, make sure you ask for a discount, we love to give discounts! to prior customers, referred customers, Veterans, Arm Forces, Police, Sheriff, Fire Department, Schools, Religious Groups.
- What is your typical process for working with a new customer?
It's a very simple process. All contracts, payments and planning for your event takes place through an email or phone call. STEP 1: Once we plan and budget your event we need your First name, Last name and email. STEP 2: A secured email which will contain questionnaire, invoice, contract and payment portal. STEP 3: A $100 retainer must be paid to secure services. Note: We can work with you to set up payment paid payment plans leading up to event. Final payment must be paid 1 week before event. STEP 4: Once retainer and paperwork is sent back. We begin to work with you on the template designs for you to approve and choosing backdrops etc. We try to make is as simple as possible so you don't have to worry about having things ready for your event.
- What education and/or training do you have that relates to your work?
We pride ourselves on our attention to detail and customer service. Our focus is to provide superior quality and the ultimate photobooth experience.