FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
MUSIC LESSON PAYMENT POLICY: price rates vary for a mobile or a remote lesson and payment is due before or at the time of the lesson. MUSIC LESSON RESCHEDULE POLICY: 24hr advance notice is required to be given to instructor to reschedule lesson. MUSIC LESSON CANCELLATION POLICY: a cancellation fee of ($40) will be charged immediately to any customer who “fails to attend and/or provide ample reasonable notice” to a pre-scheduled lesson.
- What is your typical process for working with a new customer?
1) Establishing contact and rapport with the customer. 2) Q&A with the customer to better understand their needs for services. 3) Provide basic information and demonstration of services to show the customer how it works. 4) Agreeing on terms and conditions before to ensure that both parties are clear on the expectations and to avoid any misunderstandings. 5) Following up with the customer.
- What education and/or training do you have that relates to your work?
My educational background includes my high school diploma and college, where I studied business management and graduated with a BA. Music teaching is about guiding and developing inexperienced musicians and that's why I constantly strive to become a better musician and instructor for my present and or future students. I'm always continually staying on top with my own musical skills and abilities from playing at churches, open-mic-nights to a charity event.